To place an order or if you simply have a question about our chai, we want to hear from you! Please contact our Customer Service office —
P.O. Box 1343
Malvern, PA 19355
Chaikhana Chai ships within the continental 48 United States only. Once our office receives your order, items will be shipped the next business day (excludes weekends and holidays) via UPS Ground or 3-Day Service.
During the holiday season, please allow an extra 24 hours to handle and ship your package. We want to ensure your experience is an excellent one. Please allow 5-6 business days for delivery!
Please report any items damaged during delivery to our customer service office within 24 hours of receipt. If possible, we will ship a replacement for your lost item immediately.